West Chester University
Posted: 13-Jun-26
Location: West Chester University
Internal Number: 5376404
Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania's Department of Athletics invites applicants for the vacant position of NCAA Compliance Assistant.
The shift for the position is Monday to Friday, 8:00 a.m. to 4:30 p.m.
West Chester University is an NCAA Division II member of the highly competitive Pennsylvania State Athletic Conference (PSAC). The Department of Athletics prepares our student athletes for life-long success by providing opportunities for them to excel in the classroom, in competition and in the community. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.
WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.
This is a position within the Division of University Affairs, awarded as one of the "Most Promising Places to Work in University Affairs" by Diverse: Issues in Higher Education for the second year in a row.
WCU serves approximately 17,000 students at the undergraduate and graduate levels, 23% identify as Hispanic/Latino, Black, Asian, and Native American Indian nations, and 24% are eligible for Pell grants. With approximately 30% designated as the first in their family to complete a bachelor's degree, WCU is the first to earn "First Forward Designation," an initiative of NASPA and The Suder Foundation.
Reporting to the Assistant Athletics Director - Compliance Coordinator, this position will provide excellent service to student-athletes, coaches, and institutional staff members. The ideal candidate will demonstrate customer service experience; strong administrative, organizational, and record-keeping skills; the ability to prioritize tasks and solve problems; the ability to work independently and as part of a team; and the ability to communicate effectively and professionally across a diverse population of campus partners including students, faculty, staff and coaches. The ideal candidate will manage high-volume communication and deliver timely, solutions-oriented customer support for student-athletes, coaches, faculty, staff and campus colleagues in a fast-paced Division II athletics environment supporting 24 varsity programs while ensuring compliance with NCAA regulations.
Responsibilities include:
- Comply with all departmental, university, conference, and NCAA rules and regulations which directly deal with an NCAA Division II Athletic program
- Monitor and organize recruitment documentation involving unofficial visits and official visits
- Monitor playing and practice seasons including countable athletically related activity (CARA) logs, Declaration of Playing Season, and Dates of Competition
- Enter, update, and maintain student-athlete information in various databases
- Monitor designation of staff including all paid, volunteer, undergraduate assistants and managers on staff including assigning D2U, PSAC Sportsmanship form and any human resources initial documents
- Maintain accurate team rosters through university Banner, Compliance Assistant and Teamworks
- Assist in rules education of student-athletes, coaches, boosters, and staff regarding NCAA and PSAC rules and regulations
- Assist in the completion of all preseason requirements for all student athletes and coaches
- Assist in certifying student-athlete Athletic and Academic eligibility regarding initial eligibility and continuing eligibility
- Assist with the department's scholarship program and renewal of athletics grant in aid agreements
- Assist with updates to student athlete handbook and department policy and procedure manual
- Assist with the day-to-day operations of the Athletic office and other duties as assigned
- Such training as may have been gained through graduation from a four-year college or university
OR
- Any equivalent combination of experience and training.
- Demonstrated proficiency in Microsoft Office including Outlook, Word, and Excel
Required Knowledge, Skills & Abilities:
- Some knowledge of the principles and practices of public administration
- Some knowledge of the principles of governmental accounting, statistics, and public personnel administration
- Some knowledge of the sources of information, methods, and techniques used in administrative research
- Ability to carry out, with some supervision, staff assignments requiring the organization of material and development of procedures
- Ability to conduct studies and analyze contributing to the development of sound operational procedures
- Ability to speak and write effectively
- Bachelor's Degree
- Experience in higher education, college athletics or student support
- Experience in customer service
- Experience with student information systems and document management systems used in higher education (OnBase, Slate, Banner, SAP, 25Live)
- Experience in NCAA Applications and Compliance Software (Compliance Assistant, Teamworks, Transfer Portal, LSDBi, Eligibility Center, Learning Portal)